Thank you for choosing to play our game and supporting our game item purchase services. Before purchasing the in-game currency or in-game items, please carefully read this policy to understand our refund policy.

REFUND POLICY STATEMENT

We sincerely declare that our game and top-up website do not support any form of game item refund. Once the in-game currency or in-game items you purchased has been received and/or added to your account, it is deemed that you have confirmed and accepted this policy.

PURCHASE CAUTION STATEMENT

Please consider carefully before purchasing game items to ensure that you truly need these items. Once purchased and received and/or added to your account, these items are non-refundable or exchangeable. Therefore, please make your selections carefully during the purchase process to avoid unnecessary losses.

CUSTOMER SERVICE SUPPORT

Although we do not offer refund services, our customer service team is available to assist you with any questions or issues related to purchases or item usage, such as the in-game currency or in-game item is not received, unavailable or delayed. Please feel free to contact us if you need assistance or have any inquiries.

Please note that this policy may be updated according to operational conditions, and the latest version will be published on our official website. We encourage you to check regularly for the latest information.